IT spending typically accounts for 5 to 10% of revenue, so even small gaps in cost, delivery or sourcing can have a material impact. Yet many IT functions still lack a clear, quantified view of where value is being lost. Operational work absorbs 70 to 80% of team capacity, technical debt continues to build and the business works around IT. Top-quartile IT functions are 30% less costly than average. PMP Strategy works with large institutions whose IT functions range from 500 to more than 5,000 FTE, with IT budgets of €100m to over €1bn. We help leadership teams decide what to transform, automate, source or keep in-house.